Voice Mail

Initial Set-up

When you access your mailbox for the first time, a user tutorial is automatically activated. This tutorial will guide you through your first mailbox session, explain how to record a greeting and your name and prompt you to change your passcode. You must complete the entire tutorial to set up your voice mailbox.

• Dial 1300
• When prompted press 1 or 2 if you share a room
• Enter your temporary passcode when prompted
• The System tutorial will begin automatically
• Follow all instructions

On Campus access

• Dial 1300
• When prompted press 1 or 2
• When prompted enter your passcode
• Follow the voice prompts

Remote Access

• Dial 654-1300
• Immediately during the recording, press the STAR (*) key, when prompted enter your 4-digit extension and 1 or 2 followed by the STAR (*) key
• When prompted, enter your passcode
• Follow the voice prompts

Changing your greeting

• Dial 1300
• When prompted press 1 or 2
• Enter your passcode
• Press U (8) for user options
• Press G to change your greeting
• Press R to record a greeting
• Press X to save your greeting

Sample greeting

• Hi, this is Bob Smith. I can’t get to the phone right now, please leave your name and number and I will return your call as soon as I can.

Retrieving messages

• Dial 1300
• When prompted press 1 or 2 to retrieve your messages
• When prompted enter your passcode
• The system will tell you how many new & saved messages you have
• Press P (7) to play the first message
• After listening to your messages you have the option to:
  1. Press “P” to replay the message
  2. Press “A” to answer the message
  3. Press “G” to give the message to another user
  4. Press “K” to keep the message
  5. Press D to discard the message
• Repeat until you have heard all your messages
• Press X (9) to exit the system

Note: Always exit completely out of voice mail when you are done. You should hear a recording that says “good-bye”

Moving around when retrieving messages

• Press 1 to pause for 30 seconds. Press * to resume
• Press * to move backwards 5 seconds
• Press # to move forward 5 seconds
• Press T (8) to move to top of the next message