Cal Maritime Major IT Goals for 2008-2009

Read the January 2009 IT Information Technology Update Newsletter

The following is a list of major IT projects currently planned for 2008-2009. After final review by the IT Strategic Planning Committee, other projects may be added. Completion of the projects is dependent on funding and personnel resources.

Numbers followed by letters in parens (e.g., 4A) refer to paragraphs in Cal Maritime's Draft IT Strategic Plan. These references in this document are linked to the strategic plan.

Questions and comments may be addressed to Steve Frazier, CIO <sfrazier@csum.edu>.

GOALS 2008-2009

Warrant network services and green the Data Center by virtualizing mission critical applications. Train network support staff to deploy and maintain a virtualized environment. (4A, 3I, 3J) (Comment: This project became a priority subsequent to the loss of Exchange and DNS services late in Summer 2008. Budgetary constraints had temporarily put the project on temporary hold. As of mid-November, it is anticipated that the project will be completed before the end of December 2008.)
Complete Phase I of the CampusEAI portal solution with basic out-of-the-box functionality described in the CampusEAI agreement. (2C, potential for impacting 2A, 2B, 2D) (Comment: Because the portal will be hosted by CampusEAI, the majority of the work on the implementation will be performed by them. It is expected that a beta test will be available in mid to late December, 2008.)
Increase overall campus information security by: (4A - 4C)

· Conducting four security awareness training sessions on campus

· Providing new Peoplesoft security training to replace existing video

· Use of posters, tips and reminders to raise awareness of information security

· Make demonstrable progress toward implementing an information security program based on CSU’s information security initiatives.

Meet the California State University requirements for the Infrastructure Terminal Resources Project 2 (ITRP 2) RSW2 implementation comprised of Route, Switch and Wireless 2 (RSW2). Replace all switches in all data closets and deploy 50% or greater of 100+ secure wireless access points on campus. (3C, 4A, 4B)
Successfully implement Peoplesoft Finance 9.0 (current projected Go-Live date is February, 2009). (2G)
Reopen search for a technical programmer/analyst position – redefining the scope of work to be accomplished in this position. Revise outdated job descriptions as necessary. (1A, 2G)
Investigate an Enterprise Identity Management System that would complement the portal, commission and decommission accounts and integrate with CSU’s federated model. (2C) (October ’08 update: After consulting with several firms, the campus made the decision to put this project on hold until after the portal has been implemented.)
Submit a revised Refresh Policy to the President’s Cabinet for approval, which includes possible funding sources. If accepted and funded by the University, replace older computers based on priorities recommended by ITPAC. (3A, 3H, 3G)
Advance the Accessible Technology Initiative (ATI) efforts by focusing on learning disabilities and providing information, training, Web-based resources, conducting campus ATI team meetings and documenting efforts. (2F)
Implement Altiris Help Desk to provide end-users with online self service and tracking of their requests. Populate the knowledgebase with articles. Track progress on key indicators of Help Desk performance and use the data to implement changes that are aimed at improving the quality of delivered services and customer satisfaction. Populate the Altiris knowledgebase with articles to assist both the Help Desk staff and end-users to resolve problems and find answers to questions. (1B) (This Altiris suite of applications were purchased during the 2007-08 academic year. The Help Desk solution was implemented in October ’08 and a collection of knowledge base articles was subsequenlty purchased from KBI Total Base Solutions. On-campus users can access the help desk solution at http://cmaapp02/AeXHD/winuser/Default.aspx) .
Implement Altiris Imaging Solution (and RIPS) for imaging the computer labs to improve the lab build process. (As noted above, the Altiris application suite was purchased during the 2007-08 academic year. Imaging dramatically cuts the time required to bring new computers up online by eliminating the need to install the operating system and applications manually one at a time... resulting in more reliable systems.)
Implement a Virtual Private Network (VPN) for faculty and staff to provide secure access to campus network resources (including Z: drive and software installed on office computers) from off campus. (3E, 4D) (Juniper's VPN appliance was purchased during the 2007-08 academic year [ February 2008] and installed on 10/08/08. It will enable users to access their Z: drives and control their office computers from off campus. Documentation for end-users is currently being developed.)
Partner with Microsoft to offer IT Academy for internal professional development, community outreach and students. Microsoft IT Academy provides software training online, instructional materials and Microsoft certification classes (1C, 1F, 1G, 3B). (The program was licensed during the summer 2008 and will be implemented late in the fall 2008 semester. Online training will provide for professional development, student training and community outreach.)
Investigate alternatives to using mass email distribution lists. Propose a solution. (2B)
Investigate document management system systems that include workflow and digital signatures and make a proposal. (2E)
Work with the IT Strategic Planning Committee to form an Instructional Technology Committee that focuses on the use of technology in teaching/learning. (1D)
Participate in CSU’s Moodlerooms Pilot Project. (3B) (Refer to CSU's Coded Memorandum AA-2008-15)
Implement VoIP desktop phone to cell phone pilot project. (3G) (A limited number of licenses were purchased for cell to desktop connectivity when the VoIP system was acquired in 2007-08)