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 Frequently Asked Questions

1) Q: When will I know my mail box number?

A: You will receive your mail box number in your Room Assignment email.


2) Q: How do I get my key?

A: During orientation week, you will be given your mailbox key when you return your Room Inventory Form when checking in at your residence hall.


3) Q: Someone is sending me a package, how do I get that?

A: Check your email for notification, and bring a print out of that email (or, show your phone if you have a smart phone) at the Student Mail Room. You will then sign for your package.


4) Q: Can I send packages via US Postal Service, FedEx, DHL, USPS?

A: Yes. The mailroom accepts all couriers even if they require a signature. 


5) Q: What happens if I lose my key?

A: Your student account will be charged $15-$50 to replace the core and key.


6) Q: Where do I turn in my key when leaving?

A: Your mailbox and key are kept the same for your entire stay at Cal Maritime, including the summer (unless the Office of Housing & Residential Life notifies you otherwise).  When you leave Cal Maritime, your key needs to be turned in to the Housing Administrative Assistant, Emilie Jackson; otherwise you will be charged $15-$50.


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