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Network Operations Center (NOC)

 

Network Operations/Infrastructure and Architecture

  • Backup and Recovery
  • Virtual and Physical Server Administration
  • Storage Administration (shared network folders)
  • Printer Services Management
  • Keyserver Software Management
  • Wired Network Services
  • Wireless Network Services
  • Remote access services
  • Service continuity and availability
  • Internet Access
  • Project Management and Implementation of campus, CSU ITRP2 and ITAC Synergy projects

Information and Network Security

  • Information Security Roles and Responsibilities
  • Risk Management
  • Responsible Use
  • Privacy
  • Security Awareness and Training
  • Third Party Services Security
  • Information Technology Security
  • Configuration Management and Change Control
  • Access Control
  • Asset Management
  • Management of Information Security Incident Response
  • Physical Security
  • Business Continuity and Disaster Recovery
  • Legal and Regulatory Compliance

TSGB Network/Infrastructure for Ship's Business and Instruction

  • Broadband Satellite (Marlink / Vizada)
  • Network Infrastructure (wiring/data jacks/routers/switches)
  • Servers
  • Exchange/email services
  • IT Staff Member onboard with backup support on campus
  • "Follow the Voyage" technical support
  • PBX, Telecom ports, Calling cards

Email Services

  • Exchange Server Login or documentation
  • Outlook Clients
  • Email Distribution Lists
  • Spam filtering w/ antivirus protection (RedCondor)

Web Services

  • Managing Hosted Solution(s)
  • Development and Support for the myCampus portal
  • Support for Web Publishing
  • Online Directory (currently Global Address Book)

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