Cal Maritime Ombuds Program

 

The Cal Maritime Ombuds Program enhances the university environment by providing an informal, confidential, neutral, and independent avenue for resolution of University-related concerns, conflicts, or disputes which are not covered by collective bargaining agreements or cadet regulations.  This voluntary program offers early availability for dispute-resolution outside of traditional formal grievance process.
 
A complete description of the program can be found here.
 
Disputes and concerns are heard by a Dispute Resolution Facilitator (DRF) who is an impartial, trained, full-time member of the campus community.  The role of a DRF is to listen, receive, and provide information to involved parties, provide informal facilitation between parties when requested, and such other functions normally within the purview of the Ombuds Program.
 
A DRF:
  • listens and is non-judgmental;
  • respects the concerns of all sides and remains impartial;
  • facilitates communication between individuals or groups;
  • provides a safe and confidential place to talk – everything is confidential, to the extent allowed by law;
  • answers questions and directs parties to appropriate resources;
  • helps to objectively analyze the situation, and identify and evaluate options for resolution; and
  • provides important feedback to management by reporting issues and trends while maintaining confidentiality.
All questions and requests for assistance should be directed to the AVP, University Affairs & Chief of Staff at 707-654-1788 or a DRF directly.