Monitoring your Student Loans
It is important that you keep track of how much money you borrow while at Cal Maritime. The amount of loans you borrow can add up quickly- being aware of how much you have borrowed will help you in making decisions about your future.
Federal Loans at Cal Maritime are made to students through the Department of Education through the Federal Direct Stafford Loan program. Those loans are maintained by a third party servicer. A loan servicer is a company that handles the billing and other services on your federal student loan. The loan servicer will work with you on repayment plans and loan consolidation and will assist you with other tasks related to your federal student loan.
It is important to know who your servicer is and to maintain contact with them. If your circumstances change at any time during your repayment period, your loan servicer will be able to help. Additionally, here is a good link to help with loan management.
Good information for Transgender Students in the September 22, 2019 Forbes Magazine.
Who is my loan servicer?
Visit the Federal Student Aid website to view information about all of the federal student loans you have received and to find contact information for the loan servicer or lender for your loans. You will need your FSA ID to access your information.
The following are loan servicers for federally held loans made through the William D. Ford Federal Direct Loan (Direct Loan) Program and the Federal Family Education Loan (FFEL) Program.
Loan Servicer |
Contact |
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1-855-475-3335 |
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1-800-663-1662 |
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1-800-621-3115 |
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1-855-337-6884 |
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1-888-549-3274 |
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1-888-556-0022 |
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1-800-236-4300 |
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1-888-866-4352 |
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1-888-272-5543 |
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1-888-486-4722 |
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1-866-264-9762 |
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1-888-932-5626 |
Federal Perkins Loans
(we no longer award Perkins Loans; however, those who received these loans in the past will need this information)
Federal Perkins loans are serviced by a company called ESCI. You can access and monitor your Perkins Loan by visiting https://borrower.ecsi.net/
If you received a Federal Perkins loan, you must complete an Exit Interview if you graduating, transferring, drop below the required six credit hours or leave the campus, even for just one semester. The Exit Interview will provide a detailed explanation of repayment, deferment, and cancellation privileges along with answering specific questions about loans.
*Please note the Federal Perkins Loan Exit Interview is a SEPARATE requirement from any other loan exit interviews that you may be required to complete. (For example, Federal Direct Loans)
Exit Interview Instructions
- Access ECSI's website by clicking on https://heartland.ecsi.net/
- Select Students & Borrowers
- Choose Sign in or Register
- Create a new account, if you do not have one. *** You will need your ECSI Key to connect your account to your profile. Contact ECSI if you do not have your key at (888) 549-3274 ***
- Under your Student Loans & Accounts Receivable Account, the Exit Interview will be located on the Documents tab.
If you have any questions regarding your loans or the Exit Interview process, please contact: ECSI at (888) 549-3274