No Show or Late Cancellation Information

What is a No Show and Late Cancellation Fee?

Currently, CAPS has a 24-hour appointment cancellation policy, which states you must change or cancel your appointment at least 24 hours ahead of the scheduled time. We have a high demand for our services and non-cancelled appointments translate into missed opportunities for other students in need of timely services. If you no show* for your appointment two times, you may lose your privilege of seeing a counselor at CAPS and will be given outside referral sources for you to continue your counseling. This policy reflects the mission of Counseling and Psychological Services to serve as many Cal Maritime students as possible. Please feel free to clarify this policy with your counselor. (* No Show is defined as not calling to cancel your appointment or calling to cancel with less than 24 hours notice. There are exceptions such as last minute illness or emergency.)


How do I cancel my appointment?

You can cancel your appointment by:

  • Calling the Student Health Center at 707-654-1170
  • Cancelling in person by coming into the Student Health Center
  • Cancelling via the Student Health Portal (accessible with your Cal Maritime login)