Accounts & Passwords
FAQ - Accounts and Passwords
Q: How do I reset my password?
A: The Password Reset Tool will give you the ability to reset your password using an external email address or cell phone number.
Visit: https://password.csum.edu to access the Self Service Password Reset portal.
Your username is your email address: e.g., firstname.lastname@example.org
This method of password resets will enhance your login experience, enable you to have control of your user account, and help protect your identity.
Q: How often must I change my password?
A: The system forces faculty, staff, and students to change their passwords 365 days
after the last time they changed their password.
Q: I've heard that you are not supposed to write your passwords down. How can I remember so many of them?
A: Several suggestions may be found in the Accounts & Passwords section of this website.
Q: Who do I see about problems with my password or account?
A: Individuals on campus should drop by or call the IT Support Center. Crew onboard the ship during cruise should see the IT staff support member.