Network Operations/Infrastructure and Architecture
- Backup and Recovery
- Virtual and Physical Server Administration
- Storage Administration (shared network folders)
- Printer Services Management
- Keyserver Software Management
- Wired Network Services
- Wireless Network Services
- Remote access services
- Service continuity and availability
- Internet Access
- Project Management and Implementation of campus, CSU ITRP2 and ITAC Synergy projects
Information and Network Security
- Information Security Roles and Responsibilities
- Risk Management
- Responsible Use
- Privacy
- Security Awareness and Training
- Third Party Services Security
- Information Technology Security
- Configuration Management and Change Control
- Access Control
- Asset Management
- Management of Information Security Incident Response
- Physical Security
- Business Continuity and Disaster Recovery
- Legal and Regulatory Compliance
TSGB Network/Infrastructure for Ship's Business and Instruction
- Broadband Satellite (Marlink / Vizada)
- Network Infrastructure (wiring/data jacks/routers/switches)
- Servers
- Exchange/email services
- IT Staff Member onboard with backup support on campus
- "Follow the Voyage" technical support
- PBX, Telecom ports, Calling cards
Email Services
- Exchange Server Login or documentation
- Outlook Clients
- Email Distribution Lists
- Spam filtering w/ antivirus protection (RedCondor)
Web Services
- Managing Hosted Solution(s)
- Development and Support for the myCampus portal
- Support for Web Publishing
- Online Directory (currently Global Address Book)